PRIVACY POLICY

Last Updated: 7 October 2026

Welcome to udayshetty.in (“Website”). This Privacy Policy explains how Uday Shetty (“Uday Shetty”, “we”, “us”, or “our”) collects, uses, stores and protects information provided by visitors, prospects, customers and participants who use our Website, programs, assessments, coaching services and related offerings.

By using this Website or submitting your information through our forms, booking pages or payment pages, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

This Website is operated by:

Uday Shetty
Lifestyle Transformation Mentor
Website: udayshetty.in
Business/Brand: NexisLife / Uday Shetty

For privacy-related questions, please contact us through the contact details provided on the Website.

2. Information We Collect

Depending on how you interact with us, we may collect information including:

A. Information You Provide

• Name
• Email address
• Mobile/WhatsApp number
• Age or age range
• Gender, where voluntarily provided
• Location/city
• Information submitted through assessment forms
• Lifestyle and wellness information
• Food and exercise habits
• Sleep and stress-related information
• Weight and general fitness information
• Information about your goals and challenges
• Information you voluntarily provide about diabetes, prediabetes or other health conditions
• Booking and appointment information
• Payment/order information
• Feedback, testimonials, photographs or screenshots you voluntarily provide

You should only provide health or other sensitive information that is reasonably necessary for the service you are requesting.

B. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Date and time of visits
• Referral/source information
• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

• Provide lifestyle education, coaching and assessment services
• Schedule and manage appointments
• Process payments and orders
• Communicate with you regarding your booking or purchase
• Understand your goals and lifestyle challenges
• Provide personalized educational guidance
• Improve our programs, services and Website
• Respond to enquiries and customer support requests
• Send service-related communications
• Send marketing communications where permitted
• Conduct advertising and remarketing activities
• Measure advertising and Website performance
• Prevent fraud, abuse or unauthorized activity
• Maintain business and financial records
• Comply with applicable laws and legal obligations

4. Health and Wellness Information

Some of our services involve lifestyle and wellness information.

Any health-related information you voluntarily provide may be used only to help us understand your lifestyle situation and provide appropriate lifestyle education and coaching.

Our services are not medical diagnosis, medical treatment or emergency healthcare services.

We do not advise you to stop, reduce, replace or change medication prescribed by your doctor.

Any medication-related decision should be made with your qualified healthcare professional.

If you experience a medical emergency, contact an appropriate medical professional or emergency service.

5. Payment Information

Payments may be processed through third-party payment providers such as Razorpay or other payment processors.

We generally do not directly store your complete debit-card, credit-card, UPI PIN or banking credentials.

Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Appointment and Communication Platforms

We may use third-party platforms such as:

• Calendly
• Zoom
• WhatsApp
• Email service providers
• CRM or marketing platforms
• Payment gateways
• Website and analytics providers

These providers may process information according to their own privacy policies and terms.

7. Cookies and Tracking Technologies

Our Website may use cookies, pixels, analytics tools and similar technologies to:

• Remember preferences
• Understand Website usage
• Improve user experience
• Measure advertising performance
• Understand which marketing campaigns generate enquiries
• Provide relevant advertising or remarketing

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

8. Advertising and Marketing

We may use advertising platforms such as Meta/Facebook and Instagram to promote our services.

Advertising platforms may receive certain information through pixels, cookies or similar technologies in accordance with their own policies and applicable law.

We do not sell your personal information to third parties for their independent commercial use.

9. Sharing of Information

We may share information with trusted service providers where reasonably necessary to operate our business, including:

• Payment processors
• Website and hosting providers
• Appointment scheduling providers
• Video conferencing providers
• Email and communication providers
• CRM and marketing service providers
• Analytics providers
• Professional advisers
• Legal, regulatory or governmental authorities where required

We do not sell or rent your personal information as a standalone business activity.

10. Testimonials and Success Stories

If you voluntarily provide a testimonial, message, photograph, video or success story and give us permission to use it, we may use it for marketing, educational or promotional purposes.

We will not knowingly publish personally identifiable health information as a testimonial without appropriate permission.

You may contact us if you wish to discuss withdrawal or modification of permission for future use, subject to reasonable limitations concerning material already published or distributed.

11. Data Security

We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, misuse, loss or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business and transaction records
• Resolve disputes
• Meet legal, tax or accounting requirements
• Prevent fraud or misuse
• Maintain legitimate business records

When information is no longer reasonably required, we may delete or anonymize it subject to applicable legal requirements.

13. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Withdraw consent where processing is based on consent
• Request deletion where legally applicable
• Opt out of certain marketing communications
• Raise questions or complaints regarding the processing of your information

Requests may be made through our contact details provided on the Website.

India’s Digital Personal Data Protection Act, 2023 establishes requirements concerning notice, consent and withdrawal of consent, subject to the Act and rules applicable to the relevant processing.

14. Marketing Communications

If you provide your contact details for an enquiry, assessment, webinar, program or other service, we may contact you regarding that enquiry or service.

Where required, promotional communications will be sent subject to applicable consent and communication requirements.

You may request to stop receiving promotional communications by using an available unsubscribe option or contacting us.

15. Third-Party Websites

Our Website may contain links to third-party websites and platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

16. Children’s Privacy

Our services are primarily intended for adults.

We do not knowingly collect personal information from children for the purpose of providing adult-oriented coaching or commercial services without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be posted on this page with a revised “Last Updated” date.

18. Contact Us

For privacy-related questions, requests or concerns, please contact:

Uday Shetty
Website: udayshetty.in
Email: ushetty1985@gmail.com
Phone/WhatsApp: 8660530978

Important: This Privacy Policy explains our general practices and does not create a contractual promise regarding any specific processing activity. Where applicable, the rights and obligations of the parties will be governed by applicable law.